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Home > The Works > Winter 2009 - issue 27
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Friday 11 June Centrelink IT outage and your leave

14 July 2010, 8:18am

Thanks for your feedback on last month’s power outage which resulted in staff across many sites around the country being unable to perform appropriate work. It’s clear from your emails that Centrelink’s advice to staff was not consistent and has resulted in confusion and frustration. Your union is seeking to resolve the issue for all members with Centrelink.

What members are saying

Hundreds of messages from members have provided details that show Centrelink have not provided consistent advice to their staff on what type of leave, if any, was appropriate. In some cases staff have been advised that flex or recreation leave should be taken and in some sites people were directed to remain at work to clean the oven!

Difference of opinion

  • CPSU disputes that the 'direction' given to staff to take recreation or flex leave was consistent under the agreement and that the leave should be properly and fairly recognised as Miscellaneous Leave with Pay.
  • The agreement does not grant managers the right to direct employees to take recreation leave, except under specific circumstances which do not apply in this case.
  • A direction to take flex-leave by the manager does not appear to be provided by the agreement, let alone a manager directing an employee to increase their flex debit. Certainly CPSU is aware of cases where staff had to increase their flex debits as a result of the direction given by Centrelink.
  • Rather than employees having to take recreation or flex leave, the agreement contemplates the use of Miscellaneous Leave where there is an unintended work stoppage. A power outage can certainly be considered within the scope of the agreement and entitle an employee to apply for such leave.

What now?

CPSU are seeking to meet with Centrelink management to resolve the issue nationally. CPSU are seeking the

  • re-crediting of any flex or recreation leave used and Miscellaneous Leave with Pay be granted instead and that
  • No staff member who chose to take flex-time is disadvantaged compared to their colleagues due to circumstances beyond their control.

Your union will support and assist you in enforcing your rights

Your involvement and your membership matters

  • Please share this bulletin and ask one of your workmates to join your union.
  • Join your union by calling 1300 137 636 or online here.
  • Send your feedback in to CPSU.Centrelink@cpsu.org.au

Extra reading

The following clauses of the Centrelink Agreement are relevant in this matter. You may wish to read them for yourself!

  1. Rec Leave 45.7, 45.8 & 45.12
  2. Flex Leave 66.8 & 66.10
  3. Misc Leave with Pay 53.2(h)
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URL: http://www.cpsu.org.au/agency/news/18581.html
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