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		<title>CPSU: Human Services</title>
		<link>http://www.cpsu.org.au/agency/news/2052/</link>
		
		<description>News feed from CPSU.</description>
		<language>en-gb</language>
		<lastBuildDate>Fri, 30 Jul 2010 14:45:04 EST</lastBuildDate>
		<copyright>Copyright: (C) CPSU, see http://www.cpsu.org.au/site/pages/ for terms and conditions of reuse</copyright>
		<ttl>15</ttl>
		

		<item>
			<title>JCN is not Call, so why does it feel that way? </title>
			<description>When members approached us concerned about Centrelink?s misapplication of your conditions we initiated discussions with management. The primary issue was the changes to start and finish times made without consultation. </description>
			<link>http://www.cpsu.org.au/agency/news/18806.html</link>
			<pubDate>Fri, 30 Jul 2010 13:52:00 EST</pubDate>
		</item>

		<item>
			<title>PST: your feedback informs solutions ? is it enough? </title>
			<description>Your union representatives in the Participation Solutions Team (PST) met with management on Friday 23 July. We used your feedback to outline solutions to your identified issues. </description>
			<link>http://www.cpsu.org.au/agency/news/18799.html</link>
			<pubDate>Fri, 30 Jul 2010 13:01:00 EST</pubDate>
		</item>

		<item>
			<title>Reclassification of Fraud work sees current Centrelink staff miss out </title>
			<description>After successfully campaigning to have their work properly classified BI Fraud staff now believe that only 25% of staff have been successful in their applications for the new APS5 positions. </description>
			<link>http://www.cpsu.org.au/agency/news/18786.html</link>
			<pubDate>Fri, 30 Jul 2010 09:20:00 EST</pubDate>
		</item>

		<item>
			<title>Members raise issues with Centrelink ARO targets </title>
			<description>Based on your feedback the CPSU has written to Centrelink outlining concerns with the proposed increase in benchmarks for Authorised Review Officers. </description>
			<link>http://www.cpsu.org.au/agency/news/18726.html</link>
			<pubDate>Mon, 26 Jul 2010 09:58:00 EST</pubDate>
		</item>

		<item>
			<title>CSA Adelaide: How flexible is your flex?</title>
			<description>Members in Adelaide have been asked to forecast how they plan to accumulate and use flex time. CPSU members have told us they feel it?s almost impossible to forecast how they?ll use their flex time - down to the hour, three months in advance.</description>
			<link>http://www.cpsu.org.au/agency/news/18645.html</link>
			<pubDate>Wed, 21 Jul 2010 10:28:00 EST</pubDate>
		</item>

		<item>
			<title>Child Support Program Technical Support Officers just want the genuine article! </title>
			<description>Some weeks ago, CSP announced plans to involve Technical Support Officers in supporting peak work demands in Mainstream Customer Services. </description>
			<link>http://www.cpsu.org.au/agency/news/18605.html</link>
			<pubDate>Fri, 16 Jul 2010 13:45:00 EST</pubDate>
		</item>

		<item>
			<title>Friday 11 June Centrelink IT outage and your leave </title>
			<description>Thanks for your feedback on last month?s power outage which resulted in staff across many sites around the country being unable to perform appropriate work. It?s clear from your emails that Centrelink?s advice to staff was not consistent and has resulted in confusion and frustration. Your union is seeking to resolve the issue for all members with Centrelink. </description>
			<link>http://www.cpsu.org.au/agency/news/18581.html</link>
			<pubDate>Wed, 14 Jul 2010 08:18:00 EST</pubDate>
		</item>

		<item>
			<title>No consideration of Centrelink staff in JCN hours </title>
			<description>Members in JCN are reporting Centrelink have notified a change in hours to take effect from Monday 19 July 2010. These changes are made without your consultation or consideration. </description>
			<link>http://www.cpsu.org.au/agency/news/18566.html</link>
			<pubDate>Tue, 13 Jul 2010 10:12:00 EST</pubDate>
		</item>

		<item>
			<title>Centrelink is midway in their trial of call recording </title>
			<description>While the trial is due to finish in September 2010, management have identified they may extend the trial for up to twelve months. </description>
			<link>http://www.cpsu.org.au/agency/news/18469.html</link>
			<pubDate>Thu, 08 Jul 2010 10:24:00 EST</pubDate>
		</item>

		<item>
			<title>Centrelink proposes Illawarra job swap </title>
			<description>Illawarra Access and Processing staff cautiously welcomed a proposal from Area Sydney East management that could facilitate job swaps within the Illawarra area. Your union also met with management and Centrelink have committed to consulting with your union at every step in this process. </description>
			<link>http://www.cpsu.org.au/agency/news/18462.html</link>
			<pubDate>Wed, 07 Jul 2010 11:47:00 EST</pubDate>
		</item>

		<item>
			<title>Assessing your performance in Centrelink</title>
			<description>Annual review of your performance occurs in July on completion of the performance agreement period. If you are rated as fully effective or better then your salary will increase. </description>
			<link>http://www.cpsu.org.au/agency/news/18460.html</link>
			<pubDate>Wed, 07 Jul 2010 11:35:00 EST</pubDate>
		</item>

		<item>
			<title>Job Seeker Compliance Review - your views needed!</title>
			<description>The Commonwealth Government has launched an independent review of the new job seeker compliance framework, introduced on 1 July 2009.</description>
			<link>http://www.cpsu.org.au/agency/news/18396.html</link>
			<pubDate>Fri, 02 Jul 2010 13:43:00 EST</pubDate>
		</item>

		<item>
			<title>Managing your performance in Centrelink</title>
			<description>No one would argue that it?s not part of a manager?s job to monitor performance, learning and development, and to assist you to deliver outcomes to the best of your ability. But, what do you need to know if your performance is questioned? </description>
			<link>http://www.cpsu.org.au/agency/news/15938.html</link>
			<pubDate>Fri, 02 Jul 2010 08:58:00 EST</pubDate>
		</item>

		<item>
			<title>Centrelink has offered me a redundancy, now what?</title>
			<description>Your union-negotiated Centrelink agreement (section G) outlines the process and rights in relation to managing excess staffing situations. </description>
			<link>http://www.cpsu.org.au/agency/news/18380.html</link>
			<pubDate>Wed, 30 Jun 2010 10:27:00 EST</pubDate>
		</item>

		<item>
			<title>What is the future for Centrelink Career Information Centres? </title>
			<description>Union members from each region have contacted your union with reports that Centrelink are planning major changes to the work that CIC staff do. Centrelink have not informed staff of their plans for CICs. </description>
			<link>http://www.cpsu.org.au/agency/news/18378.html</link>
			<pubDate>Wed, 30 Jun 2010 10:11:00 EST</pubDate>
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