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ATO Attendance management: what you said

1 August 2012, 2:31pm

We had a great response to our recent attendance attitudes survey, with over 2700 ATO staff taking part. Thanks to all those who took the time to have their say.

If it isn’t broken, don’t fix it

One of the key results is that ATO staff understand their enterprise agreement obligations and entitlements when it comes to accessing personal leave. Responses show that you believe the overarching approach to personal leave should be one of trust and respect and that employees should be valued and treated like the responsible adults you are. Respondents were concerned about this attitude changing and the majority thought the current ATO approach in their workplace was respectful and fair and did not want to see this change for the worse.

What is also clear is that the many managers also understand their enterprise agreement obligations when managing personal leave. Many managers (who also attended recent staff meetings on attendance management) said that the attendance management policy undermines their working relationship with their team and this is summed up in one quote in particular “the ATO should trust me to work with my team and respond appropriately to their work/life balance needs.”

  • Over 95% of respondents said they would prefer to notify an absence to their team leader rather than an attendance manager.
  • Only 1% of respondents believed their colleagues accessed personal leave when they where not sick.

The Good

  • 82% of respondents said it was OK for them to take personal leave in their workplace when they where unwell
  • 72% of respondents said their managers where supportive of them accessing their personal leave

The Bad

  • Over 81% of respondents saying they have come to work when sick or when they had caring responsibilities and over 75% of those reported being less productive at work as a result.
  • Nearly 70% felt that high workloads had an influence on them not taking personal leave when needed.
  • 51% of members said that the impact of their absence on their colleagues influenced their use of personal leave.

The ugly

  • One in five responding staff indicated they had been asked to take flex or other leave when requesting personal leave.
  • Many respondents who had been counselled about the nature of an illness when returning to work reported that they felt stressed, humiliated or harassed, that they were “very disappointed” and it was “an invasion of privacy”.

Full survey results will be available to members soon.

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URL: http://www.cpsu.org.au/agency/news/29154.html
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