Medicare branch staff have seen a series of reductions in the amount of work being done in branches, and the December 2012 deadline for branches completely phasing out telephony work is near.
Now is the time to take action. The CPSU is calling on all Medicare branch
staff to join the union and get behind implementing a Medicare Jobs Plan, which
will map out the future of work in Medicare branches.
What you said - 97% support union’s call for a Medicare Jobs Plan
The CPSU is calling on the Department to start negotiating a Medicare Jobs
Plan for branch staff that will secure their employment and career paths. We
asked Medicare branch staff for their views on how Service Delivery reforms have
impacted on them.
Key results are:
600 staff, or 40%, took the survey
90% said service delivery changes threaten their job security
79% said Medicare staff are being left behind and not benefiting from
opportunities Service Delivery changes are giving other DHS staff
97% said DHS has not clearly stated what the future of work for branch
staff is, and
97% said the Department should have a Medicare Jobs Plan jobs plan for
Branch staff that guarantees future employment and quality jobs that
includes access to opportunities for advancement to APS4.
Help shape the future of work at Medicare branches
Service Delivery reforms are changing the type of work done in Medicare
branches. Cash handling is gone, online claiming is increasing and more branches
are co-locating with Centrelink. Despite these big changes there is no clear
plan for the future of branch staff’s jobs.
Help create some certainty for Medicare branch staff by
joining the CPSU today and supporting
the push for a Medicare Jobs Plan.