After weeks of CPSU pressure, Telstra has finally agreed to pay $700,000 to 1000 call-centre staff underpaid because of faulty performance monitoring systems. This is yet another example of the many benefits of being a CPSU member.
On average, employees were underpaid by $27 a week for six months. And there may be more to come as our organisers and activists look into other possible anomalies.
Winning $700,000 back-pay for workers doing it tough is an impressive outcome any way you look at it.
But this win is just one example of the many battles the CPSU takes up for members individually and collectively.
Every day CPSU organisers, delegates and activists are on the beat, trying to ensure your rights are protected and that you get everything you are entitled to from your employer.
This includes providing representation, advice and support on a wide range of issues including:
pay and allowances
agreements, policy and legislation
workers' compensation
health and safety
superannuation.
In our experience, your employer will only take you as seriously as you take yourself. Joining your union shows you mean business when it comes to your workplace rights and conditions.
We believe every worker deserves: dignity and respect; a safe and sustainable workplace; rights at work; and a balanced working life. And we are committed to working together with employees to make a positive difference.
Whether you need detailed advice and support on complex workplace matters, or simply a second opinion, we can work with you to find the answer.
Do you know how your all workplace agreement rights and entitlements are meant to work? We do.
Our CPSU Member Service Centre is open from 8am to 8pm, Monday to Friday. Call 1300 137 636 or email us at members@cpsu.org.au to find out more.
I was one of the employees who was owed money due to the inaccurate systems at Telstra almost $800. After being informed of the amount they owed me I was assured the errors in the system were now fixed and scorecsards accurate. Should have seen the look on their faces last week when it was discovered its still not fixed and Sc's are still having too many calls logged against them.
Posted by:Azza - 31 Mar 2008, 9:20am
"Do you think, maybe, that Union membership has dropped to 25% because individuals have felt that they can do a better job of bargaining with employers than many unions can? Maybe if people feel that they would get value for money from their union fees they would be more willing to pay them"
Union membership dropped because people took to much for granted, the workplace inequity their fathers adjusted was forgotten, the sacrifice they made for equity in the workforce was not current. Also, past Labour governments administered an aura of equity that workers believed in and supported, Hawk and Keating done that. Workers in this country have demanded little for a long time now under Labour or Liberal. Some still work for under $500.00 bucks a week, what a joke. Your completely correct, 'individuals' can do better and DO and WILL, we are all individuals I agree. But do not ever forget some individuals are more capable of aspiring to, or are more able to aspire to there own goals and aspirations. That's fine but do not presume to project it onto others who are less inclined or capable. Keating made individual contract so, not Howard or anyone else. Lately under Howard, workers were discouraged and bullied into not joining unions.
Posted by:Jan Tomaseski - 26 Mar 2008, 4:09pm
Telstra used to be one of Australia's best employers. That all seems so long ago now.
I was one of the employees who was owed money due to the inaccurate systems at Telstra almost $800. After being informed of the amount they owed me I was assured the errors in the system were now fixed and scorecsards accurate. Should have seen the look on their faces last week when it was discovered its still not fixed and Sc's are still having too many calls logged against them.
"Do you think, maybe, that Union membership has dropped to 25% because individuals have felt that they can do a better job of bargaining with employers than many unions can? Maybe if people feel that they would get value for money from their union fees they would be more willing to pay them"
Union membership dropped because people took to much for granted, the workplace inequity their fathers adjusted was forgotten, the sacrifice they made for equity in the workforce was not current. Also, past Labour governments administered an aura of equity that workers believed in and supported, Hawk and Keating done that. Workers in this country have demanded little for a long time now under Labour or Liberal. Some still work for under $500.00 bucks a week, what a joke. Your completely correct, 'individuals' can do better and DO and WILL, we are all individuals I agree. But do not ever forget some individuals are more capable of aspiring to, or are more able to aspire to there own goals and aspirations. That's fine but do not presume to project it onto others who are less inclined or capable. Keating made individual contract so, not Howard or anyone else. Lately under Howard, workers were discouraged and bullied into not joining unions.
Telstra used to be one of Australia's best employers. That all seems so long ago now.