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DHS factsheet - personal leave


Accessing leave when you are sick or have caring responsibilities is an important entitlement of your Enterprise Agreement.


Your agreement contains a lot of details on your entitlements. To get the facts and avoid misinformation read on for the summary or talk with your local workplace delegate.

When can I access personal leave?

Personal leave fits into three main categories, as noted in clause G9 of your Agreement:

  1. Sick leave - any personal illness, injury, medical procedures and appointments.
  2. Carer’s leave – care or support of a person for whom you have caring responsibilities; including providing assistance to attend medical appointments or an unexpected emergency.
  3. Supporting partner leave - up to two weeks leave from personal leave accrual for the supporting partner around the birth of their child or children, as well as two weeks supporting partner leave. 

How much leave do I get?

Personal leave continues to accrue each year; this means if you have been in DHS for years and you have not been sick often you may have a lot of personal leave accrued. Full time workers accrue 135 hours of personal leave each year, which is credited in installments of 11.25 hours leave each month. Part time workers accrue leave on a pro-rata basis of the full time amount.

Who do I tell and what do I say?

Unless there are circumstances that are beyond your control; you need to advise DHS as soon as you reasonably can that you are, or will be, absent from work. Generally, this means prior to your scheduled start time. DHS has designated staff to record absences in your workplace and you should follow the contact list in reporting your absence.

When reporting an absence that is not due to a workplace injury, you have the right to simply state:

“I am informing you that I will not be at work today as I am unwell (or) not fit for duty. I do not wish to answer any questions regarding the nature of my illness. I expect to be absent from work until…… I will call you if this situations changes.”

What about my rights and my right to privacy?

You have a right to

  • Access personal leave for the purposes outlined above. You are not required to access other forms of leave when you could access personal leave.
     
  • Keep your personal medical details private; you do not need to explain or elaborate on the nature of your illness. The Australian Medical Association states that “Employers should recognise the right of employees to keep details of their medical condition confidential.” 

  • Be allowed to recuperate without monitoring or interruption. If you are contacted at home by a supervisor or manager you should take accurate notes of everything the DHS caller says to you. You have the right to record the conversation electronically if you advise the caller you are doing so.
     
  • Request a union representative as a support person on any workplace matter. If DHS requests that you attend an interview upon your return the CPSU advises that you take a representative or support person into that interview.

What about proof?

You are entitled to access five days absence for personal leave (per calendar year) without providing evidence. An absence is one day or part of a day. However, two or more absences in the same day count as one absence.

  • The five absences without evidence do not have to be your first five absences in a calendar year.
  • Once you have used your five absences you may be required to provide suitable evidence for future personal leave days in that calendar year, this request cannot be made retrospectively.
  • Suitable evidence is determined based on the circumstances of the leave and could include
    • evidence from a registered health practitioner, including but not limited to a medical certificate.
    • a statutory declaration, where it is not reasonably practicable to get evidence from a registered health practitioner.
    • evidence from a school or child care centre.
    • or other relevant evidence; such as in an emergency where a statutory declaration would be enough.

It’s not OK, if DHS…

  • Pressures you to come to work and/or bring your kids to work when you do not feel it is appropriate or comfortable.
  • Suggests you access forms of leave (including flex) other than personal leave when you are sick or looking after others who need your care.
  • Calls you more than once to “check” on the progress of your illness.
  • Keeps contacting you at home and asks intrusive questions about your illness or fitness for duty.
  • Probes for more details on the nature of an illness beyond what is outlined in your medical certificate.
  • Implies that accessing your personal leave will result in a Back on Track plan or performance counselling.
  • Implies that accessing your personal leave will result in an Attendance Plan.
  • Implies that accessing your personal leave will inhibit your ability to access any other entitlements within your agreement, like designing hours of work or a pay rise.
  • Wants you to put to a target or cap on your personal leave into your performance management plan; how can you predict illness or caring responsibilities in the coming year?

Some advice on Attendance Plans

  • These plans are not part of your Enterprise Agreement.
  • You do not have to sign these plans.
  • Do not sign a plan without first seeking the advice and representation from your union.
  • It is prohibited under the Fair Work Act to deny or inhibit your access to entitlements based on accessing another entitlement, like personal leave.
  • Take a representative or support person into a meeting about attendance or performance

Need advice or support?

For support or advice contact your union delegate, organiser, call 1300 137 636 or email cpsu.HumanServices@cpsu.org.au

Not a union member yet?

CPSU members get workplace advice and support when they need it. Your colleagues would welcome you, join securely online or call 1300 137 646.

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