The submission focuses on Australian National Audit Office audits about the implementation of COVID-19 measures.

The CPSU noted that APS to effectively respond to COVID-19 has been hampered by a series of flaws in the administrative arrangements, which reflective of broader systemic issues in the management of the APS over recent years.

The submission also highlighted declining permanent staffing levels at Services Australia despite growing workloads, a trend accelerated by Services Australia’s response to COVID19, and the ATO’s increased casualisation, outsourcing and the redeployment of staff in response to COVID-19.

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