Delegates and training

Your delegate is there to help

CPSU delegates are members who are elected to be a leader in their workplace. They receive training and support from the union, so that members can seek their help on things such as:

  • advice on going part-time or changing the hours you work
  • sensitive questions you’d rather not ask your manager
  • how to get the most out of performance review sessions
  • what’s happening in agreement negotiations
  • information about rights and entitlements
  • organising to approach management as a group with collective feedback on an issue
  • how to become a CPSU member and why it’s important that you do.

If you don’t know who your delegate is please email or call the Member Service Centre (MSC) on 1300 137 636. The MSC is open from 8am to 8pm Eastern time, Monday to Friday.

Are you interested in becoming a delegate?

If you are friendly and approachable then this is your chance to get involved and make a difference. CPSU delegates are people who:

  • care about their workmates and their work environment
  • help solve problems at work
  • provide information and advice to members
  • encourage their workmates to join the union
  • support campaigns for fair, safe and flexible workplaces
  • represent their workplace

Becoming a delegate is a great way to develop your communication, problem solving and negotiation skills. Delegates are provided with training and support to perform their role in a confident and professional manner. In large workplaces CPSU delegates work together in delegates committees. New delegates get lots of support from other CPSU leaders in the workplace.

The position generally lasts for one year. If there are a number of nominations an election is held. Women, people with disabilities, Aboriginal and Torres Strait Islander people and members from non-English speaking backgrounds are encouraged to nominate.

For more information please contact the local CPSU organiser in your area. You can also fill in our online expression of interest form.  DHS members - please use this form.

Are you already a delegate?

We run regular training for delegates to support you in the role. Click here for the latest info on training courses in your region. If you are interested in Mental Health First Aid training go here.