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  1. Crisis point for Centrelink, Medicare and Child Support prompts industrial action

    the stalled enterprise bargaining process and the Centrelink robo-debt crisis. Centrelink, Medicare and Child ... over the Centrelink automated debt debacle, but the problems go far deeper in the Department of Human ... policy.” “There are 34,000 hardworking Medicare, Centrelink and Child Support staff who’ve gone more than ...

  2. Centrelink disaster grows as 42 million calls blocked with busy signal

    and unacceptable decline in service standards at Centrelink. The Department of Human Services told a Senate ... Estimates hearing last night that 42 million calls to Centrelink were blocked with a busy signal ... in the quality and reliability of Centrelink services and what’s of even more concern is that deterioration ...

  3. CPSU to defend Centrelink, Medicare and Child Support strikes

    week’s planned industrial action by Centrelink, Medicare and Child Support workers. A Fair Work ... aimed at the Centrelink robo-debt crisis and is therefore not allowable under the Fair Work Act. CPSU ... for 18 months over the Government’s attack on their rights.” “Enterprise bargaining in this agency ...

  4. 2017 Federal Budget: Staffing changes by agency

    Fact sheets 2017 Federal Budget: Staffing changes by agency Agency 2016-17 (Actual) 2017-18 ... Insurance Agency 1,849 2,460 611 33.0% Department of Industry, Innovation and Science 2,450 2,410- 40-1.6% ...

  5. POSTER: House of Cards for APPS agencies

    Posters & Flyers Yes Policy Health and Community Support ...

  6. Standing up for DHS staff and customers

    that system. Media reports Centrelink: An Agency In Crisis, Aggression And Fear ...   http://www.huffingtonpost.com.au/2017/03/07/centrelink-an-agency-in-crisis-aggression-and-fear/ Centrelink: Tax office says it cannot be blamed for automated debt recovery system's failings ... Flood and Deputy President Lisa Newman addressed the Senate Inquiry into the Centrelink robo-debt ...

  7. An open letter to customers from Centrelink staff

    Automated debt crisis continues. The CPSU has today launched an open letter to Centrelink ... customers on behalf of Centrelink staff as controversy continues to rage around the Centrelink automated ... debt crisis. Dear Customers, We work for Centrelink because we want to do worthwhile work ...

  8. An open letter to customers from Centrelink staff

    25 January 2017 Correspondence Yes Dear Customers, We work for Centrelink because we want to do ... As Centrelink employees, we put ourselves at risk by speaking to the media or commenting in public about what ... the beginning – Centrelink is in crisis and the only way to fix it is for the Turnbull Government to make ...

  9. Labour hire puts Centrelink safety net at risk

    The CPSU says the Turnbull Government’s decision to outsource 1,000 Centrelink jobs through labour ... Government’s decision to outsource these 1,000 Centrelink jobs to labour hire is new and scandalous. Dealing ... Medicare and Centrelink are starting to crack under the pressure.” MEDIA CONTACT: SIMON FRAZER 0409 493 290 ...

  10. Centrelink privatisation exposed

    an expose on the Coalition Government’s plan to send 1000 Centrelink jobs to labour-hire companies. CPSU ... the multinational Serco to operate a 250 staff Centrelink call centre. CPSU has called these announcements for what ... they are – the start of a push to privatise Centrelink. These attempts at privatisation are scandalous. No one should ...

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