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  1. Inquiry to uncover hidden cost of Commonwealth outsourcing

    Centrelink call centre services. Similarly, the Government’s in the final stages of outsourcing call centre ... of the transparency that is guaranteed when Commonwealth agencies do this work themselves.” “The results speak ... capacity and funnelled that money into outsourcing, from the 55 million calls to Centrelink that went ...

  2. CPSU welcomes departure of APS Commissioner John Lloyd

    security and wages by pushing agencies towards outsourcing and labour hire.’ ‘And he has brought his office ... critical services such as Centrelink, the CSIRO, the ABC, the tax office, the ABS and countless more, ... and are still trying to privatise Centrelink and our visa system. Now would be a good time for the Turnbull ...

  3. Labour hire laws will tackle exploitation of workers

    participant itself, championing the use of dodgy labour hire arrangements in Commonwealth agencies ... such as Centrelink, the NDIA, the Tax Office and Border Force.” “The overuse of labour hire by the Turnbull Government ... Government has undercut Commonwealth agencies, the people who work in them and the critical services ...

  4. CPSU submission: Design, scope, cost-benefit analysis, contracts awarded and implementation associated with the Better Management of the Social Welfare System initiative

    Submissions & Reports Yes Community Services Microsoft Word- Draft CPSU Centrelink robodebt ... at risk, caused anxiety for both customers and staff of Centrelink, and has severely tarnished ... approach should ensure properly resourced human oversight to a compliance program so the agency can ...

  5. Western Australia

    The CPSU in Western Australia represents staff in Australian Public Service agencies such as Child ... Support, Medicare, Centrelink, Tax, Immigration, Border Force, NDIA, DVA and Bureau of Meteorology (amongst ...

  6. CPSU submission: Federal Budget 2017-18

    Services......................................................................................... 5 Centrelink automated debt recovery ... was at a tipping point and that agencies needed increased funding and staffing to rebuild capacity. Yet ... the Government elected to introduce more budget cuts for public sector agencies. The Government’s decisions have ...

  7. Has the Government "struck the right balance"?

    through labour hire agencies across agencies ranging from the ATO, Centrelink to NDIA. The ASL cap ... nadine_cormann.jpg Agency heads are at odds with the Finance Minister over the ASL cap. Last month ... Accounts and Audit continues to uncover damning examples across Commonwealth agencies of this Government’s ...

  8. Turnbull Budget must begin rebuilding public sector capacity

    the Coalition has caused to the capacity and services provided by Commonwealth agencies across the board ... the price for years of ideologically motivated cuts, along with the workers in those agencies. The Turnbull ... Government’s crazy policies are the reason why 55 million calls to Centrelink went unanswered last year. It’s ...

  9. ARPANSA members

    agencies. Provided comment and analysis on several different polices. Assisted individual members ... Stopped the privatisation of Australia Hearing Won an additional 2,000 ongoing jobs to boost Centrelink ... by APS employees Supported indigenous literacy Launched petition to oppose outsourcing of Centrelink call ...

  10. Hitting the streets to stop privatisation

    the streets outside Centrelink in Liverpool, Sydney. Centrelink customers are appalled that the Turnbull ... Government is trying to privatise Centrelink – and we got a heap of new contacts on our petition.    We were ... out early in the morning talking to a long line of Centrelink customers and got a great reception. We ...

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