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  1. Nice try Hank, but DHS staff not to blame

    Centrelink is understaffed, undertrained, but at the same time there is so much duplication and time wasting, ... no time!” Customer need vs. customer dread- “I have been working part time for Centrelink for nearly 21 ... “Never in the 20 years that I have worked for Centrelink has the trust in our business by our customers ...

  2. Factsheet- Performance Management Vote 3

    deal at cpsu.org.au What does this really mean for a DHS employee? Mary works in a Centrelink program. ...

  3. CPSU backs Global Week of Action to End Tax Havens

    outcomes like the 36 million calls to Centrelink that went unanswered last year, the robo-debt crisis ...

  4. Factsheet- Casuals Vote 3

    on the bottom of the band & works 37.5 hrs a week. She’s worked in Centrelink for 3 yrs. • No access ...

  5. Restore ATO staffing levels to tackle tax dodgers

    Australians rely on, including Medicare, Centrelink and many more.” “The Government can easily afford ...

  6. Sorting out shift penalties in Maryborough and winning backpay in Wagga Wagga

    for unpaid shift penalties to the industrial umpire. Since 2011, workers in the Centrelink call centre have ...

  7. MYEFO reveals Turnbull Government's wages hypocrisy

    That’s the only way to fix major service failures, such as the 55 million calls to Centrelink that went ...

  8. GDA super seminars 2018

    in regards to the options you select and how this effects your centrelink eligibility, tax liabilities, ...

  9. Yes votes in Tax and PM&C show the way on bargaining

    to accept new enterprise agreements, underlining the approach other Commonwealth agencies must adopt ... are the latest to secure agreements in recent weeks, joining agencies including Defence, Agriculture and Water ... to repair the damage that’s been done to trust and morale in both of these agencies.” “Voting this time ...

  10. CPSU letter to PM Malcolm Turnbull

    in major agencies have voted 80% or more to reject these proposed agreements and there has been substantial ... industrial action. In a number of agencies, representing only 15% of APS staff, agreements have been struck ... and the Public Service Commissioner, Mr John Lloyd, agency management and public sector staff share a clear view ...

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