Helpful out-of-office information from the National Finance and Information Systems Units.
Procedure for a lost or stolen MasterCard
In the event of a CPSU MasterCard being lost or stolen the card holder needs
to advise Westpac.
The contact number is 1300 650 107
Select option 2 then option 0 then press #
You will be asked to identify yourself - you can also quote the CPSU facility
Number which is 00069794.
Please contact Marny Hilson to advise her of card status, so she can follow
up your new card id required.
Out of office access to email
Staff can access email from any internet browser in the world. However, that there are security considerations when using a public computer. You must log in and out in a way that will not allow other users of that computer to access our system.
A popup box similar to the one shown below will appear. You will need to enter your username in the following format: cpsu\firstname.surname. Enter your password. Do NOT tick the Remember my password box.
On older browsers there may be a three line box for Username, Password and Domain. Enter your username and password just as above and type cpsu in the domain box.
To properly logout so that other users cannot get access to our system, click the LogOff icon on the Outlook Web access
Then click the Close button on the next screen.
Security on public computers
Ensure that you are not being overlooked while entering your username and password.
Do not leave to computer unattended while you are logged in.
Log out when you are finished - don't simply close the browser window. To log out, choose the "Shortcuts" tab - the log out icon will then be at the bottom left of your screen.
Access to terminal services from home computers
The instructions for setting up a remote desktop connection are on the help desk information page on the intranet, under the heading "Webmail, remote access and internet security".
CPSU help desk
The help desk is staffed from 8:00 a.m to 8:00 p.m. AEDT Monday to Friday - please call the Melbourne office on extension 6375.
