Melbourne siege highlights needs for better security at Centrelink - 22 March 2010 Unions have stepped up their call for increased safety for public servants and members of the public using government agencies, following a siege in a Melbourne Centrelink office today.
Centrelink processing to go national? - 18 March 2010 Staff in processing teams are in for a massive change if National management’s plan for consolidation and streamlining goes ahead. CPSU members are already asking what this means for job security, work safety, work intensity, and services to communities.
Service Delivery Reforms - making it work for you- 1 March 2010 The government's reform of human services will change your work and fundamentally shift the customer experience in all DHS agencies. Your union is in consultation with DHS and Centrelink on protocols to ensure your involvement in the change process.
Acoustic shock... more than a nuisance- 26 February 2010 The results of our voluntary survey are in. Responses indicate knowledge gaps and a disturbing attitude in Centrelink's approach to managing your health and safety.
Work Level Standards Work Level Standards (WLS) describe the work requirements for each classification and the duties to be performed in an Australian Public Service (APS) agency. They provide the criteria which distinguish between different work levels in an employment group. [read more]
