CRS Australia delegate Lucy Bryson tells her story in the Winter 2010 edition of The Works
This is the home page for agencies within the Department of Human Services - Centrelink, Medicare, the Child Support Agency, CRS Australia and Australian Hearing.
Coming soon to an office near you - 30 July 2010 With the next round of 21 sites announced for co-location, service delivery reform is well underway in Centrelink, Medicare, and now Child Support.
JCN is not Call, so why does it feel that way? - 30 July 2010 When members approached us concerned about Centrelink’s misapplication of your conditions we initiated discussions with management. The primary issue was the changes to start and finish times made without consultation.
PST: your feedback informs solutions – is it enough? - 30 July 2010 Your union representatives in the Participation Solutions Team (PST) met with management on Friday 23 July. We used your feedback to outline solutions to your identified issues.
Members raise issues with Centrelink ARO targets - 26 July 2010 Based on your feedback the CPSU has written to Centrelink outlining concerns with the proposed increase in benchmarks for Authorised Review Officers.
Works for you website Australian Government service delivery reform website. [read more]Centrelink Work Level Standards Work Level Standards (WLS) describe the work requirements for each classification and the duties to be performed in an Australian Public Service (APS) agency. They provide the criteria which distinguish between different work levels in an employment group. [read more]