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Home > Agency / industry > Human Services
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Human Services

CRS Australia delegate Lucy Bryson tells her story in the Winter 2010 edition of The Works CRS Australia delegate Lucy Bryson tells her story in the Winter 2010 edition of The Works
This is the home page for agencies within the Department of Human Services - Centrelink, Medicare, the Child Support Agency, CRS Australia and Australian Hearing.

Code Red for DHS Telephony - visit the campaign page now!


Get rss news for Human Services Get RSS news feeds for Human Services
News

Coming soon to an office near you - 30 July 2010
With the next round of 21 sites announced for co-location, service delivery reform is well underway in Centrelink, Medicare, and now Child Support.

JCN is not Call, so why does it feel that way? - 30 July 2010
When members approached us concerned about Centrelink’s misapplication of your conditions we initiated discussions with management. The primary issue was the changes to start and finish times made without consultation.

PST: your feedback informs solutions – is it enough? - 30 July 2010
Your union representatives in the Participation Solutions Team (PST) met with management on Friday 23 July. We used your feedback to outline solutions to your identified issues.

Reclassification of Fraud work sees current Centrelink staff miss out - 30 July 2010
After successfully campaigning to have their work properly classified BI Fraud staff now believe that only 25% of staff have been successful in their applications for the new APS5 positions.

Members raise issues with Centrelink ARO targets - 26 July 2010
Based on your feedback the CPSU has written to Centrelink outlining concerns with the proposed increase in benchmarks for Authorised Review Officers.

more news
Related Links
Useful link
Works for you website
Australian Government service delivery reform website.
[read more] Centrelink Work Level Standards
Work Level Standards (WLS) describe the work requirements for each classification and the duties to be performed in an Australian Public Service (APS) agency. They provide the criteria which distinguish between different work levels in an employment group.
[read more]
Agreements
Your agreements
Agreements for DHS members.
[read more] Know Your Rights!
Factsheets for DHS members.
[read more]
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