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Factsheets and FAQs

If you need further help please contact the MSC on 1300 137 636, 8.00am to 8.00pm EST.

FAQs
Factsheets for individual agencies

Here are a few of the common questions delegates ask:

Can I speak up when I’m representing members or am I just there as a silent observer?
Are union delegates allowed to or distribute union information and consult with colleagues?
Does my employer have to support me in my role as a CPSU delegate?
Can I get union training in representation and negotiation skills?

Can I speak up when I’m representing members or am I just there as a silent observer?

Yes, you can definitely ask questions and actively represent your member as necessary. You are there as a representative, not just an observer or witness. Government policy is that employees have the right to representation from their union in the workplace. An individual employee’s choice to be represented by their union must be respected by all parties in the workplace. Where an employee elects to be a member of a union, their Agency must respect the employee’s right to deal on workplace matters through their representative.

Are union delegates allowed to or distribute union information and consult with colleagues?

Absolutely. In fact, it is government policy that agencies should facilitate employee access to their representatives in a fair and reasonable way. This specifically includes the provision of information to employees by their representatives.

Does my employer have to support me in my role as a CPSU delegate?

Government policy now states that the role of workplace representatives, including union delegates and employee representatives, is to be respected and facilitated. It is Government policy that every employee is free to decide whether or not to join and be represented by a union in the workplace, including in bargaining. It is unlawful for anyone to try to stop an employee exercising this choice by threats, pressure, discrimination or victimisation.

Can I get union training in representation and negotiation skills?

Yes. The CPSU provides a range of courses. It is once again becoming normal practice in the Australian Public Service for delegates to attend these courses. You may already have the right to training leave in your collective agreement. It is also government policy that agencies facilitate reasonable access to training. This may, for example, include leave for training during paid time.

Factsheets

Borders
Centrelink

Communications
Health and welfare
Parliament, policy and regulation
Tax and revenue
Territories

Borders

Customs - Rosters

Centrelink

  1. Part-time work
  2. Suitable evidence
  3. Dispute settlement procedures
  4. Pay point advancement
  5. Performance Management
  6. Flextime entitlements
  7. Annual leave
  8. L&D rights
  9. Community Language Allowance
  10. Special leave
  11. Carers leave
  12. Meal breaks
  13. Managing poor performance
  14. Personal leave
  15. Call centre scheduling
  16. Regular and default hours at work
  17. School holiday care allowance
  18. Call centre OHS and toilet breaks
  19. Temporary contracts
  20. Statutory Declarations
  21. A guide for Health and Safety Reps
  22. Attendance plans
  23. Representation
  24. Have you reached your maximum rec leave credits?

Communications

Australia Post know your rights

Health and welfare

Medibank Private - personal and compassionate leave

  1. Medicare Australia - On an AWA? Your options explained
  2. Medicare Australia - Healthy Lifestyle Subsidy
  3. Medicare Australia - Personal leave
  4. Medicare Australia - Part-time work
  5. Medicare Australia - Flex time
  6. Medicare Australia - Representation
  7. Medicare Australia - Hours of work
  8. Medicare Australia - Shift work
  9. Medicare Australia - Browsing
  10. Medicare Australia - Temporary contracts
  11. Medicare Australia - Dispute settlement
  12. Medicare Australia - Performance

Parliament, Policy and Regulation

NCA - Redundancy

Tax and revenue

ATO - legal issues
ATO - Client Service Window Rostering (8am-6pm)
ATO - field conditions

CSA - Personal Leave
CSA - Advancement
CSA - Part time hours
CSA - Planned versus unplanned leave
CSA - Flex time and hours of duty

 

Territories

ACT Government - Personal Leave
ACT Government - part-rime rights
ACT Government - Flex Time
ACT Government - temporary contracts
ACT Government - your rights to representation
ACT Government - Dispute Avoidance/Settlement Procedure
ACT Government - hours of work
ACT Government - shift work

General information

Centrelink KYR1 - part-time work
Your agreement continues to allow you to work part-time with a key change ensuring your part-time agreement cannot be changed without your consent.

Centrelink KYR2 – suitable evidence
Your agreement allows you to take five personal leave absences in a year without providing ‘suitable evidence’.

Centrelink KYR3 – dispute settlement procedures
Your Centrelink Agreement 2006-2009 has a dispute avoidance and settlement procedure.

Centrelink KYR4 - pay point advancement
All permanent ongoing employees, not at the top of their Band, who receive a performance rating of three (fully effective) or more (see KYR#5 Performance Management) are eligible for pay point advancement on their anniversary date (AD).

Centrelink KYR5 - performance management
All ongoing and non-ongoing employees who are in the same role for longer than six months are required to participate in Centrelink’s performance management system.

more general information
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URL: http://www.cpsu.org.au/members/topics/10414.html
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