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Centrelink

Information and resources for members in Centrelink.

Your agreements

  • Centrelink Agreement 2006-09
  • Centrelink OHS Policy & Agreement
  • Scheduling directions CDA 2003-05: This covers the rest breaks provided under the old and current agreements.

Know your rights

  1. Part-time work
  2. Suitable evidence
  3. Dispute settlement procedures
  4. Pay point advancement
  5. Performance Management
  6. Flextime entitlements
  7. Annual leave
  8. L&D rights
  9. Community Language Allowance
  10. Special leave
  11. Carers leave
  12. Meal breaks
  13. Managing poor performance
  14. Personal leave
  15. Call centre scheduling
  16. Regular and default hours at work
  17. School holiday care allowance
  18. Call centre OHS and toilet breaks
  19. Temporary contracts
  20. Statutory Declarations
  21. A guide for Health and Safety Reps
  22. Attendance plans

General information

Centrelink KYR1 - part-time work
Your Agreement continues to allow you to work part-time with a key change ensuring your part-time agreement cannot be changed without your consent.

Centrelink KYR2 – suitable evidence
Your agreement allows you to take five personal leave absences in a year without providing ‘suitable evidence’. Importantly this does not mean that your first five absences are automatically counted as those without evidence. There may be some disagreements about what is suitable evidence. Let us know if a manager has knocked back your evidence.

Centrelink KYR3 – dispute settlement procedures
Your Centrelink Development Agreement 2006-2009 has a dispute avoidance and settlement procedure. These are the steps to be followed by Centrelink and an employee (the parties to a dispute) to avoid and resolve any dispute which may arise about the application of any clauses or parts of your agreement.

Centrelink KYR4 - pay point advancement
All permanent ongoing employees, not at the top of their Band, who receive a performance rating of three (fully effective) or more (see KYR#5 Performance Management) are eligible for pay point advancement on their anniversary date (AD).

Centrelink KYR5 - Performance Management
All ongoing and non-ongoing employees who are in the same role for longer than six months are required to participate in Centrelink’s performance management system. It is a system which must uphold the principles of privacy and natural justice and ensure that workers have a right of review.

more general information
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URL: http://www.cpsu.org.au/members/topics/2493.html
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