Strong communication skills enable you to deliver visual, verbal and written messages the way in which they are intended, minimising the chance of a miscommunication.

On the flip side, understanding communication will also help you receive and interpret information as a receiver. This course will enable you to deliver the fundamental elements of effective communication in the workplace.

Aspire, CPSU's online learning and professional development platform, is just one of the benefits of CPSU membership and available exclusively to our union’s members. It pays to be a CPSU member – join now