We know from research the CPSU undertook with Central Queensland University and UNSW, that overly rigid or restrictive approaches to flexible work are counterproductive and even have a negative impact on morale.

Widescale access to working from home during COVID-19 allowed the public sector to respond to the pandemic and support the Australian community. It changed the world of work as we know it, opening up opportunities for flexible work.

The CPSU collaborated with researchers Professor Linda Colley, Central Queensland University, and Associate Professor Sue Williamson, UNSW Canberra, to gather data about the experience of public sector employees working from home.

This research formed the basis of the 2022 report Working during the pandemic: The future of work is hybrid. 

Read our CPSU Analysis