Between 18 May and 6 July 2021, CPSU surveyed over 1800 ATO employees on ATOs Mental Health Risk Framework and managing safety risks from psychosocial hazards.

See what your site and group has said about mental health in the workplace and working from home below.

In these reports there is information on the most common psychosocial hazards: excessive workloads, understaffing and unrealistic time pressures.

While it’s clear a great deal of work has gone into the creation of Thriving Minds and the subsequent Framework, the ATO has missed a fundamental step by failing to consult with workers in its development of this Framework and the identification of risks. The importance of the Framework has been undermined by not adequately promoting it and failing to educate all levels of workers on the tools and preventative measures, expectations and support outlined in the Framework.

As part of our national report, CPSU has come up with the following 5 recommendations that we will be campaigning and advocating on:

  • RECOMMENDATION 1: Consultation and education around the ATO Mental Health Risk Framework.
  • RECOMMENDATION 2: The ATO must invest in the review and implementation of further training.
  • RECOMMENDATION 3: The ATO must conduct a review and work health safety risk assessment into workload matters and address understaffing.
  • RECOMMENDATION 4: The ATO should convert further long-term casuals and labour hire workers to employees covered by the ATO Enterprise Agreement.
  • RECOMMENDATION 5: Normalise incident reporting and establish a monitoring process.

In line with our national report, CPSU has prepared comparative reports for your states, worksites and workgroups.

CPSU will provide a report of our work from home survey soon, look out for member-only implementation sessions and next steps regarding the work from home pilot.

Download the full report.

Key state trends

Key workplace trends

Key workgroup trends